Privacy Policy

Last updated: 13 September 2026

1. Who we are

This website and its lead-generation forms are operated by Sera Mekatronik Mühendislik San. ve Tic. A.Ş. (“Sera Mekatronik”, “we”, “us”), Çamtepe Mh. Halep Blv. No:20, Şahinbey / Gaziantep, Türkiye. We design, manufacture and install turnkey greenhouse and hydroponic growing systems.

2. Information we collect

When you submit a form on this website, or a lead form shown in our advertisements on Facebook or Instagram, we collect the information you provide, which may include: your full name, email address, telephone number, country/state, company name, and details about your project (planned area, crop type, land status, timeline). We also receive basic technical data such as IP address and browser type when you visit this website.

3. Why we use it

We use this information only to: respond to your enquiry; prepare a quotation, layout or technical proposal; contact you by email, telephone, WhatsApp or messaging apps about your enquiry; and keep records of our commercial correspondence. We do not sell your personal data to anyone.

4. Legal basis

We process your data on the basis of your consent (given when you submit the form) and our legitimate interest in responding to a commercial enquiry, in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

5. Sharing

Your data may be shared with our affiliated companies (SY Group Global Mühendislik A.Ş. and SY-ASER GmbH) and with service providers who help us deliver a project or contact you, such as our email and CRM providers. If you reached us through a Facebook or Instagram lead form, Meta Platforms also processes that submission under its own privacy policy.

6. International transfer

We are based in Türkiye. If you contact us from the United States or elsewhere, your information will be transferred to and stored in Türkiye and the European Union.

7. How long we keep it

We keep enquiry data for as long as needed to respond and, where a commercial relationship begins, for the period required by applicable commercial and tax legislation.

8. Your rights

You may request access to, correction of, or deletion of your personal data, object to its processing, or withdraw your consent at any time by writing to info@seramekatronik.com. We will respond within the period required by law.

9. Cookies

This website uses cookies necessary for its operation and for basic traffic measurement. You can block or delete cookies through your browser settings.

10. Contact

Sera Mekatronik Mühendislik San. ve Tic. A.Ş.
Çamtepe Mh. Halep Blv. No:20, Şahinbey / Gaziantep, Türkiye
E-mail: info@seramekatronik.com
Phone: +90 532 660 52 27